Social Media Policy

The Health Psychology Clinic has developed the following social media policy in order to safeguard client privacy, confidentiality and maintain boundaries of the therapeutic relationship. This policy is compliant with the Australian Health Practitioners Registration Authority (AHPRA) Social Media Policy (2014), the Australian Psychological Society (APS) Code of Ethics, and Section 133 of the National Law concerning Advertising of Registered Healthcare Services.

Purpose of Social Media Communication

The Health Psychology Clinic uses social media to inform clients, health professionals and the public about latest research and health-related resources, and new programs or services. 

All social media channels managed by the Health Psychology Clinic are for professional not personal use.

Social Media Channels Likes, Follows and Comments

It is possible to view social media content without liking, following or commenting on content by The Health Psychology Clinic.  Please be aware that if you choose to like or follow The Health Psychology Clinic on social media channels using your name you may be publicly disclosing a relationship with this practice.

This practice welcomes your feedback on news feeds, research, and current projects, but please do not post testimonials or reviews about your experience of treatment. Under the National Law it is prohibited for registered health professionals to publish testimonials and it is mandated that these comments are removed.

I welcome your feedback in therapy sessions, so please discuss this with me.

Friend requests on Social Media

In order to protect your privacy and maintain the boundaries of the therapeutic relationship, The Health Psychology Clinic requests that former or current clients do not send friend requests. These requests will never be accepted and will not be responded to.

Communication via Social Media Channels.

Please do not use social media channels to communicate with me or send any personal or clinical communication via social media channels.

Email

Where possible, I only use email to discuss administrative matters like booking appointments or sending links to online resources. Please be aware that any clinical correspondence via email, may be retained in the logs of your and my Internet service providers. While it is unlikely that someone will be looking at these logs, they are, in theory, available and searchable by system administrators of Internet Service Providers. You should also know any emails I receive from clients and any responses that I send to you may form part of your clinical record.

Business Review Sites

You may find The Health Psychology Clinic listed on automatically generated business review sites. Some of these sites include user ratings and reviews.  Please be aware these are NOT listings controlled by the Health Psychology Clinic and this practice never solicits client reviews or testimonials.

Last Updated 15 August, 2019